As we waited in the cabin for an update, the pilot would periodically announce that he was looking forward to approval to refuel. We waited two several hours at this alternate airport (which was under a fifteen moment flight away from London Heathrow) before we could refuel because of important delays in obtaining the necessary approvals. Of course the 2 hour delay prompted us to overlook our connecting flight to La. It’s particularly discouraging to master that the right steps were not set up to acquire gasoline in a more well timed way.
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Intellect you a wheel chair is designed to be waiting clearly it was not and we missed a family get together as a result of disfunctionality of the celebration that operates the wheel chairs and BA tolerates it.
SO TRIED TO Simply call All over again it took 7 minutes to answer immediately after giving particulars they set you on to an automated connect with telling you what you have to do to claim.
I invested the next two hours trying to discover her (The good thing is we took an earlier flight from Scotland to Heathrow right after our arrival experience so when she last but not least confirmed up it had been just in time for you to board.
When I questioned for foodstuff it had been designed quite obvious “We've requested you”. Utter rubbish. What possibly was my most important issue was that travellers have been finding there hand luggage from overhead while during the air. Seats were being left in any place. No-1 appeared to care. Ryan Air seems great in comparisn
I’ve been assigned seats on the appropriate hand aspect with the aircraft, as I rest through many of the flight my preference ( which was listed) is always to be about the Left hand side from the aircraft ( seat A) the seats I was wanting to modify to were being an A and B seat, and because it come about driving A few other mates i’m touring with.
On the 2nd leg, my audio was broken so no audio. We both of those pointed out these issues for the crew who made an effort to “reset” the displays nevertheless it didn’t do the job. No other seats ended up offered but business course was vacant. We Every sat for Web Site ten hrs with no amusement for over $2000,00. Do you at any time Look at these items?
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Why did I not get yourself a reply when it was promised which i can be contacted concerning the degree of refund in dispute. You should be confident we is going to be in contact inside the near long run was in the initial e-mail concept.
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We ended up only ready to examine in at Heathrow and on doing so realized that we might be traveling with American Airlines on flight AA135! I expressed my disappointment to customers of the flight crew who informed me to take the matter up with British Airways. That is what I am now undertaking!
I do know there is a paid selection for seats, however, if I had been able to vary my seats on line, Or if the individual as part of your Client Services group hadn’t taken 10 mins to speak to his manager, I would've been equipped to find the seat solutions I required, as they were being offered.